We want to deliver service that's beyond our customers' expectations so they will frequently visit our stores and website as well as refer Hunkemöller to their friends and family. To create the perfect customer journey – from a genuine welcome, alongside inspiring in-store and fitting room advice, to the ‘kiss come back' –we've invested in learning and development more than ever before.
In addition to online training, you can also expect face to face development and training initiatives!
We offer several development programs, such as Retail Talent Program and Talent Development Program, to help grow talent and develop future leaders. These programs are designed to enrich the participants in their current role or prepare for a possible new step in their career. In addition, you will receive training on the shop floor by one our Training Ambassadors (TA’s). Our global network of Training Ambassadors (TA’s) supports our online programs by offering in-store training that focuses on and maintains high service levels. We internally certify passionate employees to become training ambassadors to train other stores, alongside their day job.